Terms of service

Effective Date: 13th February, 2026

Welcome to [Mumika Foods]. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree, please do not use our services.

1. Company Information

[Mumika Foods]
[DSS 268, Sector 117, TDI City, Mohali, Punjab]
Email: [support@mumikafoods.com]

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old

  • You are legally capable of entering into binding contracts

  • All information provided is accurate and complete

3. Products & Description

We make every effort to ensure product descriptions, images, and pricing are accurate.

However:

  • Minor variations in packaging or appearance may occur

  • Nutritional or ingredient details are provided for general informational purposes

  • Customers are responsible for reviewing ingredient lists for allergies or dietary restrictions

We reserve the right to modify product descriptions at any time.

4. Orders & Acceptance

  • All orders are subject to acceptance and availability

  • We reserve the right to refuse or cancel any order at our discretion

  • An order confirmation email does not guarantee acceptance; it confirms receipt of order

We may cancel orders due to:

  • Payment issues

  • Incorrect pricing

  • Suspected fraud

  • Shipping restrictions

5. Pricing & Payments

Prices are listed in the currency displayed on the website.

Indian Customers

Payments may be processed via:

  • Visa

  • Mastercard

  • Razorpay

  • Other supported gateways

International Customers

Payments may be processed via:

  • PayPal

  • Direct bank transfer (details shared upon order confirmation)

Customers are responsible for:

  • Any international bank charges

  • Currency conversion fees

  • Customs duties or import taxes in destination country

We are not responsible for delays caused by payment processing institutions.

6. Shipping & Delivery

We ship products worldwide, subject to applicable laws.

Delivery timelines are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Customs clearance

  • Carrier delays

  • Incorrect shipping information provided by customer

Risk of loss transfers to the customer once the order is handed to the shipping carrier.

7. Returns & Refunds

Returns and refunds are governed by our separate Refund Policy, available on our website.

Please review that policy before making a purchase.

8. Intellectual Property

All content on this website including:

  • Logos

  • Product names

  • Text

  • Graphics

  • Images

  • Videos

are the property of [Mumika Foods] and are protected by intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with website security

  • Attempt to gain unauthorized access

  • Transmit malicious code

  • Use the website for fraudulent transactions

We reserve the right to restrict or terminate access for violations.

10. Limitation of Liability

To the maximum extent permitted by law:

[Mumika Foods] shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Business interruption

  • Delays beyond reasonable control

Our total liability shall not exceed the amount paid for the product purchased.

11. Food Product Disclaimer

Our products are cooking ingredients intended for general consumption.

Customers are responsible for:

  • Checking ingredient suitability

  • Storing products appropriately

  • Using products as directed

We are not responsible for misuse or improper storage after delivery.

12. International Sales Disclaimer

For international customers:

  • You are responsible for compliance with local import laws

  • We do not guarantee customs clearance in all jurisdictions

  • Import duties and taxes are the customer’s responsibility

13. Privacy

Your use of our website is also governed by our Privacy Policy, available on our website.

14. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of courts located in Punjab, India.

15. Changes to Terms

We reserve the right to update these Terms at any time.

Updated Terms will be posted with a revised effective date.

Continued use of the website constitutes acceptance of revised Terms.