Privacy policy

PRIVACY POLICY

Effective Date: 13th February, 2026

[Mumika Foods] (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify-powered website and purchase our products in India or worldwide.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

A. Information You Provide

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details

  • Payment confirmation details

  • Customer support communications

Payment information is processed securely through third-party payment providers. We do not store full card details on our servers.

For international customers, bank transfer details may be shared at order confirmation for payment processing.

B. Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Website usage behavior

  • Pages viewed

  • Date and time of visit

This data is collected via Shopify systems and Google Analytics.

2. How We Use Your Information

We use personal data to:

  • Process and fulfill orders

  • Ship products globally

  • Provide customer support

  • Send order confirmations and transactional emails

  • Send abandoned cart reminders

  • Improve website functionality and performance

  • Prevent fraud and unauthorized activity

  • Comply with tax, accounting, and legal obligations

  • Send marketing communications only with consent

We do not sell or rent personal data.

3. Legal Basis for Processing (EU Customers)

For customers in the European Union, we process personal data based on:

  • Contract performance (order fulfillment)

  • Legal obligations (tax, compliance)

  • Legitimate business interests (fraud prevention, analytics)

  • Consent (marketing emails, cookies where required)

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies through Shopify and Google Analytics.

These include:

  • Essential cookies (checkout and security)

  • Analytics cookies

  • Performance cookies

A cookie consent banner is provided in compliance with applicable laws. You may manage cookie preferences via browser settings.

5. Third-Party Services

We use trusted third-party providers, including:

  • Shopify (e-commerce platform)

  • Payment gateways (Visa, Mastercard, Razorpay, PayPal, and others)

  • Google Analytics

  • Shipping and logistics providers

These service providers process data only as necessary for business operations and are contractually required to protect your information.

6. International Data Transfers

As we operate globally, personal data may be transferred outside your country of residence, including to India.

We take reasonable safeguards to ensure adequate protection consistent with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with tax and regulatory requirements

  • Resolve disputes

  • Prevent fraud

Certain order-related data may be retained even after account deletion where legally required.

8. Data Security

We implement reasonable security measures including:

  • SSL encryption

  • Secure Shopify infrastructure

  • Restricted staff access

  • Two-factor authentication

  • Periodic access control review

However, no internet transmission is completely secure.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (subject to legal retention requirements)

  • Withdraw consent

  • Object to certain processing

  • Request data portability

  • Lodge a complaint with a regulatory authority

To exercise these rights, contact:
📧 [support@mumikafoods.com]

We will respond within a reasonable timeframe.

10. Children’s Privacy

Our products are general cooking products and are not specifically directed toward minors. We do not knowingly collect personal data from individuals under 18 years of age.

11. Governing Law

This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Punjab, India.

12. Contact Information

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at anmol.kumar@mumikafoods.com or contact us at COMMERCIAL BOOTH DSS-268, 1st FLOOR, SADAR BAZAAR, SECTOR-117, SAS Nagar, MOHALI, PB, 140307, IN

Email: [support@mumikafoods.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.